Helping You Succeed Through Customer Experience

Know your customers

  • Be at the start and finish of their journey
  • Develop lasting relationships
  • Drive your business forward together

Use your customers

  • Build your brand
  • Love feedback
  • Spread loyalty
An alarm clock
What is Customer Experience?

We believe marketing, sales and service shouldn’t be separate. By aligning all your customer interactions you build better customer experiences and keep them coming back for more. At Shortlancer, we help you win across the whole customer experience.

Find out how we help build better customer experiences

A laptop and a coffee cup
What is a Shortlancer

A Shortlancer bridges the gap between consultants and freelancers. A consultant tells you what to do; a freelancer does what you tell them.

Shortlancers work with you to identify and implement customer-centric solutions to your problems.

Learn why Shortlancer came about

A lady wearing a colourful headscarf applauding
Insights from Shortlancer

Whether your customers are businesses or the public, the experience matters.

Find out how even the smallest business can use Shortlancer's techniques to grow and delight your customers.

Learn from our Customer Experience insights

Woman sitting at a desk

Stay up to date with Shortlancer news and content!

Subscribe to the Shortlancer newsletter to get an exclusive guide:
Make a video for your business for free in under an hour